By: William Short If you are the owner or operator of a SaaS business, customer acquisition efficiency is a critical metric that can make or break your business. Efficient customer acquisition ensures that you are growing your customer base in a cost-effective manner, and with the market continuing to emphasize and value profitability and growth…
By: Swede Umbach Signing a Letter of Intent (“LOI”) represents an exciting milestone in the process of selling a business. After weeks of underwriting, marketing the company, down-selecting bidders, and negotiating the LOI, founders initially feel like the hard part of a process is over. In truth, the most difficult stretch is yet to come….
By: Chris Weingartner A common refrain we hear from owners of MSPs is that they’re hesitant to consider bringing on a partner or selling their business when things are going well. We completely understand, as life is easier when you are growing, customers are happy, and margins are strong. However, we’ve also seen the opposite,…
In this edition of Founder’s ESS Vertical Coverage Report, our team provides valuable insights from the marketplace based on Q2. The first half of 2023 continues to be a challenging market for Technology M&A, particularly from a new platform standpoint. The decline in public markets and the rise in interest rates has led to a valuation gap…
In this edition of Founder’s Managed IT Services Q2 2023 Update, our team provides valuable insights from the marketplace based on the second quarter. While there has been an overall reduction in M&A activity due to macroeconomic uncertainty since 2021, there are still ample opportunities for owners to take chips off of the table. MSP and…
By: Chris Weingartner As a Managed Services Provider (MSP), your goal is to provide efficient IT services and support to your clients while maintaining a profitable and sustainable business. While client retention and growth are two major factors in determining the valuation of a business, there are certain situations where it might be better to…